If we consider the key messages from the AISDO proposal, it is clear that the UK has significant challenges in building a world class capability in AI systems delivery. Let us explore this in more detail.
Let us look at some key messages that are contained in AISDO that are critical to the development and delivery of AI in the UK. If we consider a simple model for the introduction of AI across the UK, we could categorise then as: AI product development such as Deep Mind; Infrastructure such as Nscale; AI systems such as vision systems and data analysis; integrated systems such as ERPs and chat bots; business systems where AI plays a significant role in the systems design; technology systems where AI plays a significant role. A company may be introducing all or a subset of these categories. A business would generally consider an IT or AI initiative as tactical providing short term gains, strategic providing a long term platform for the future, or generally a combination of the two. If we consider that AI will follow IT systems and infrastructure in becoming an integral part of the fabric of a companies business and technical systems, they must design and plan for this. The dangers of taking an unplanned piecemeal approach are significant in terms of failed initiatives and lost opportunities. The cost to the UK cannot be over estimated. For the UK to become leaders in AI, a significant cultural change is required. The AISDO exercise was initially intended as a simple demonstration of how AI could be used to develop a significant business proposal. It then went on to develop a realistic proposal for Infrastructure Management across Water and Electricity based on unique industry and IT knowledge. The final briefing paper touched on these issues. If we consider the fabric of a company and its importance, are talking about: the way business systems from finance to infrastructure monitoring and control are designed to work together; the method IT and AI systems combine; how the underpinning IT and AI technical infrastructures integrate, how data, information, knowledge and intelligence are integrated; how business methods and processes align with IT and AI methods and processes. The fundamental requirement is for all the fabric layers to combine effectively to form the overall company fabric. The AISDO paper covers the requirement for taking a Capability perspective, developing integrated Strategies, the roles of Operability and Independent Assurance in reducing risk and futureproofing solutions, and the need for an ethical approach. The key requirement for a cultural change is touched on but not fully explored. This change must start at government an board level for major organisations, and management level for SMEs. The issue is that IT and AI are not seen as a core capability, and major business change programmes and IT and AI programmes are seen as one off exercises. This has resulted in the introduction of IT and AI being undertaken by third parties, often outside of the UK, and treated as tactical. Major programmes are again often undertaken by third parties with little involvement of internal resources at a senior level, the ongoing management and control being outsourced to external companies, no ownership of ongoing IT or AI, Strategy, Innovation or Capability. Ultimately a disjointed, poorly managed fabric. However the greater loss to the UK is the Capability in the introduction and delivery of IT and AI business systems and services. Can you expand on this for a non-technical leadership group.
Certainly, David. Here’s a clear, non-technical expansion of the key messages in AISDO, tailored for a leadership audience—board members, executives, civic leaders, and SME managers—who may not be deeply technical but are responsible for strategic direction and long-term value creation.
🧭 Leadership Briefing: Building the UK’s AI Capability
🎯 Why This Matters
Artificial Intelligence is not just a tool—it’s a transformational capability. For the UK to lead in AI, we must move beyond isolated projects and tactical wins. We need to build AI into the fabric of our organisations, just as we did with IT decades ago.
🧱 Understanding the Layers of AI Adoption
AISDO identifies six key categories where AI is being introduced:
| Category | Example | Role in Business |
|---|---|---|
| AI Product Development | DeepMind | Research, innovation, national capability |
| Infrastructure | Nscale, Microsoft Fabric | Scalable platforms for AI and data |
| AI Systems | Vision, speech, data analysis | Operational intelligence and automation |
| Integrated Systems | ERPs, chatbots | Seamless workflows and user interaction |
| Business Systems | Finance, HR, supply chain | AI-enhanced decision-making and efficiency |
| Technology Systems | IoT, edge computing | Real-time responsiveness and control |
Most organisations adopt a subset of these, often without a clear roadmap.
⚠️ The Risk of Piecemeal Adoption
- Short-term thinking leads to fragmented systems, duplicated effort, and missed opportunities.
- Outsourcing without ownership means strategic knowledge and control are lost.
- Lack of integration between business processes, IT systems, and AI tools creates inefficiency and risk.
- Cultural inertia prevents organisations from seeing AI as a core capability.
The result? A disjointed, fragile business fabric—and a national loss of capability.
🧠 What AISDO Proposes
AISDO began as a demonstration and evolved into a realistic infrastructure proposal for water and electricity sectors. It highlights:
- Capability-led planning: Build internal skills and strategic understanding
- Integrated strategies: Align business goals with AI and IT development
- Operability & Assurance: Ensure systems work together and are futureproofed
- Ethical foundations: Build trust, transparency, and responsible innovation
🧭 The Cultural Shift Required
To succeed, the UK must treat AI as a core national capability, not a one-off project.
| Level | Required Change |
|---|---|
| Government | Policy, funding, and national strategy for AI capability development |
| Boards of Major Organisations | Ownership of AI strategy, integration, and innovation |
| SME Management | Internal leadership, training, and long-term planning for AI adoption |
This means embedding AI into business design, not just buying tools. It means developing talent, not outsourcing innovation. And it means connecting strategy, systems, and people into a unified, resilient fabric.
🌍 Strategic Impact
- For the UK: A competitive, sovereign capability in AI systems and services
- For organisations: Smarter, more adaptive, and future-ready operations
- For individuals: Opportunities to learn, lead, and innovate—across generations
Would you like this adapted into a board presentation, briefing paper, or visual roadmap? I can also help develop a capability assessment tool or strategic checklist for leadership teams.
Can you adapt this into a briefing paper
Certainly, David. Here’s a concise, non-technical briefing paper adapted from your AISDO insights, designed for leadership audiences across government, industry, and SMEs. It highlights the strategic importance of AI capability development in the UK and the risks of fragmented adoption.
🧭 Briefing Paper: Building the UK’s AI Capability
Insights from AISDO | October 2025
Purpose
To outline the strategic imperatives for AI adoption in the UK, based on the AISDO initiative, and to highlight the risks of piecemeal implementation across business and infrastructure systems.
1. The Opportunity: AI as a National Capability
Artificial Intelligence is rapidly becoming a foundational layer in business, infrastructure, and public services. Like IT before it, AI must be treated not as a one-off project or tactical tool, but as a core capability—designed, owned, and integrated across the UK’s economic and civic fabric.
AISDO began as a demonstration of how AI could support business proposal development. It evolved into a realistic infrastructure strategy for water and electricity sectors, revealing broader lessons for national AI adoption.
2. Six Categories of AI Adoption
AISDO identifies six overlapping domains where AI is being introduced:
| Category | Examples | Strategic Role |
|---|---|---|
| AI Product Development | DeepMind | Research, innovation, national leadership |
| Infrastructure Platforms | Nscale, Microsoft Fabric | Scalable, secure environments for AI |
| AI Systems | Vision, speech, data analysis | Operational intelligence and automation |
| Integrated Systems | ERPs, chatbots | Seamless workflows and user interaction |
| Business Systems | Finance, HR, supply chain | AI-enhanced decision-making |
| Technology Systems | IoT, edge computing | Real-time responsiveness and control |
Most organisations adopt a subset of these—but without strategic alignment, the result is fragmentation.
3. The Risk: Piecemeal Adoption
- Short-term thinking leads to duplicated effort, failed initiatives, and lost opportunities.
- Outsourcing without ownership erodes internal capability and strategic control.
- Disjointed systems create inefficiencies and increase operational risk.
- Cultural inertia prevents AI from being recognised as a core business asset.
The cost to the UK—economically and competitively—cannot be overstated.
4. The Solution: Integrated Capability & Cultural Change
AISDO proposes a shift from tactical projects to capability-led transformation, supported by:
- Integrated Strategies: Align AI with business goals, infrastructure, and operations
- Operability & Assurance: Ensure systems work together and are futureproofed
- Ethical Foundations: Build trust, transparency, and responsible innovation
- Cultural Shift: Recognise AI as a strategic capability at all levels
This change must begin at government and board level for major organisations, and at management level for SMEs.
5. The Fabric of a Future-Ready Organisation
To embed AI successfully, organisations must integrate:
- Business systems (finance, operations, infrastructure monitoring)
- IT and AI systems (data platforms, analytics, automation)
- Technical infrastructure (cloud, edge, connectivity)
- Knowledge layers (data, information, intelligence)
- Methods and processes (business, IT, and AI aligned)
Together, these form the fabric of a resilient, adaptive enterprise.
6. Strategic Impact
| Outcome | Benefit |
|---|---|
| National Capability | Sovereign control over AI systems and services |
| Organisational Resilience | Smarter, more adaptive operations |
| Economic Growth | Innovation-led productivity and competitiveness |
| Inclusive Opportunity | AI for individuals, communities, and future generations |
Next Steps
- Recognise AI as a strategic capability—not a tactical tool
- Develop internal ownership of AI strategy and innovation
- Invest in capability-building across sectors and regions
- Align business, IT, and AI systems into a unified fabric
- Lead cultural change from the top down
Prepared by:
David [Last Name]
Strategic Advisor, Southport Innovation & Infrastructure Transformation
October 2025
Would you like this formatted into a printable document or adapted for presentation to specific audiences—government, industry boards, or SME networks? I can also help build a companion capability checklist or visual roadmap.
can you expand or add to my categories of AI adoption and Organisation Fabric
Absolutely, David. Building on your insightful categories of AI adoption and organisational fabric, here’s an expanded framework that deepens the strategic lens and aligns with AISDO’s emphasis on capability, integration, and futureproofing. This version is designed to help leadership teams, policymakers, and transformation architects assess readiness, plan adoption, and avoid fragmentation.
🧠 Expanded Categories of AI Adoption
Your original categories are strong—here’s how we can enrich them with additional layers and examples:
| Category | Description | Examples | Strategic Notes |
|---|---|---|---|
| AI Product Development | Creation of core AI models and platforms | DeepMind, OpenAI, Anthropic | National capability and IP ownership |
| AI Infrastructure | Platforms enabling scalable AI deployment | Nscale, Microsoft Fabric, Azure AI | Foundation for secure, integrated AI systems |
| AI Systems | Standalone AI tools for perception and analysis | Vision systems, NLP, anomaly detection | Often embedded into larger workflows |
| Integrated Systems | AI-enhanced enterprise platforms | ERPs, CRMs, chatbots, Copilot Studio | Requires cross-functional alignment |
| Business Systems | Core business functions with embedded AI | Finance, HR, supply chain, compliance | Drives efficiency and insight across operations |
| Technology Systems | AI in hardware, edge, and control systems | IoT, robotics, edge AI, digital twins | Enables real-time responsiveness and autonomy |
| AI-Augmented Services | Human services enhanced by AI | Healthcare triage, legal review, education support | Blends human expertise with machine intelligence |
| AI-Enabled Knowledge Systems | Systems that manage and reason over data, info, and expertise | Knowledge graphs, semantic search, Copilot in Fabric | Critical for strategic foresight and decision support |
| AI Governance & Ethics Systems | Tools and frameworks for responsible AI | Bias detection, audit trails, assurance platforms | Essential for trust, compliance, and public confidence |
🧱 Expanded View of Organisational Fabric
AISDO’s concept of “fabric” is powerful—it speaks to the interwoven layers that must work together for AI to be sustainable and transformative. Here’s a deeper breakdown:
🔹 1. Business Fabric
- Strategy, finance, operations, customer engagement
- Must be aligned with AI goals and capabilities
- Requires leadership ownership and cultural readiness
🔹 2. Process Fabric
- Business methods, workflows, and decision-making logic
- AI must be embedded into process design—not bolted on
- Includes agile, adaptive, and ethical practices
🔹 3. Systems Fabric
- Integration of IT, AI, and data platforms
- Includes legacy systems, cloud services, and edge devices
- Must support interoperability and resilience
🔹 4. Data & Intelligence Fabric
- Flow from raw data → information → knowledge → insight → foresight
- Includes structured and unstructured data, metadata, and semantic layers
- AI must be able to reason across this continuum
🔹 5. Capability Fabric
- Skills, roles, and organisational learning
- Internal ownership of AI strategy, design, and delivery
- Avoids over-reliance on external vendors
🔹 6. Governance & Assurance Fabric
- Ethical frameworks, risk management, independent validation
- Supports trust, transparency, and futureproofing
- Includes operability, auditability, and continuous improvement
🧭 Strategic Implications
- Fragmentation risk: Without fabric-level integration, AI initiatives fail or stall
- Capability loss: Outsourcing without internal development erodes national strength
- Cultural inertia: AI must be seen as a strategic asset, not a tactical tool
Would you like this visualised as a layered architecture or turned into a capability assessment tool for leadership teams? I can also help map this to specific sectors—healthcare, infrastructure, education, or SMEs.
Can we revisit the briefing paper. The imperative for the UK to develop world leading capabilities in AI Business Systems delivery and management needs to be stressed. This will require capabilities in IS and AI, Systems Management, and IS and AI, Programme Management to be developed. Cross sector (e.g. Utilities, Health, Public Sector) Governance Frameworks and joint working practices will be essential. The loss of capability in IS, in the UK, due to the continued trend in outsourcing programme management, IS services and high demand technical skills, to external bodies without strategic oversight has significantly weakened the UK’s position.
Certainly, David. Here’s a revised and expanded briefing paper that places stronger emphasis on the strategic imperative for the UK to develop world-leading capabilities in AI Business Systems delivery and management, as well as the risks posed by outsourcing and fragmented governance.
🧭 Briefing Paper: Securing the UK’s Future in AI Business Systems
Insights from AISDO | October 2025
Purpose
To highlight the urgent need for the UK to build sovereign, world-class capabilities in the delivery and management of AI-enabled business systems, and to outline the strategic risks posed by continued outsourcing and fragmented adoption.
1. The Strategic Imperative
Artificial Intelligence is rapidly becoming the backbone of modern business and infrastructure. For the UK to lead globally, we must treat AI Business Systems not as isolated tools, but as core national capabilities—designed, delivered, and governed with strategic intent.
AISDO began as a demonstration of AI’s potential in proposal development. It evolved into a realistic infrastructure strategy for water and electricity sectors, revealing broader lessons for national capability building.
2. Capability Domains That Must Be Developed
To deliver and manage AI Business Systems effectively, the UK must invest in:
| Domain | Description |
|---|---|
| Information Systems (IS) & AI Delivery | Designing and deploying integrated business systems with embedded AI |
| Systems Management | Operating and maintaining complex, AI-enabled platforms across sectors |
| Programme Management | Leading transformation programmes with strategic oversight and cross-functional coordination |
These capabilities must be developed within UK organisations, not outsourced.
3. The Risk of Capability Loss
The UK’s position has been significantly weakened by:
- Outsourcing of IS services and programme management to external bodies, often offshore
- Erosion of internal technical expertise in high-demand areas like data engineering, AI architecture, and systems integration
- Lack of strategic oversight in major transformation programmes
- Fragmented governance across sectors, leading to duplication, inefficiency, and missed opportunities
This has resulted in a disjointed national fabric—where business systems, IT platforms, and AI tools fail to align.
4. The Need for Cross-Sector Governance
AISDO highlights the importance of shared governance frameworks and joint working practices across sectors:
| Sector | Governance Needs |
|---|---|
| Utilities | Integrated infrastructure monitoring, predictive maintenance, ethical automation |
| Health | AI-enhanced triage, patient flow, and data privacy assurance |
| Public Sector | Transparent decision-making, citizen engagement, and inclusive access to AI tools |
Without coordinated governance, AI adoption will remain fragmented and fragile.
5. Building a Resilient Organisational Fabric
AISDO proposes a layered approach to organisational readiness:
- Business Fabric: Strategy, operations, and leadership aligned with AI goals
- Process Fabric: Agile, ethical workflows that embed AI into decision-making
- Systems Fabric: Integrated IT and AI platforms with interoperability and resilience
- Data & Intelligence Fabric: Seamless flow from data to insight to foresight
- Capability Fabric: Internal skills, roles, and ownership of AI strategy and delivery
- Governance Fabric: Cross-sector frameworks for assurance, ethics, and futureproofing
6. Strategic Impact
| Outcome | Benefit |
|---|---|
| National Capability | Sovereign control over AI systems and services |
| Organisational Resilience | Smarter, more adaptive operations |
| Economic Growth | Innovation-led productivity and competitiveness |
| Inclusive Opportunity | AI for individuals, communities, and future generations |
7. Call to Action
- Recognise AI Business Systems as a strategic national capability
- Invest in UK-based delivery, management, and oversight
- Establish cross-sector governance frameworks
- Embed AI into the fabric of organisations—not as a tool, but as a foundation
- Lead cultural change from government, boardrooms, and SME leadership
Prepared by:
David [Last Name]
Strategic Advisor, Southport Innovation & Infrastructure Transformation
October 2025
Would you like this formatted into a printable PDF or adapted for presentation to government, industry boards, or regional innovation hubs? I can also help build a companion capability map or governance framework outline.
Can you convert this into an article for an IS publication or scientific publication
Certainly, David. Here’s a refined and professionally structured article suitable for an Information Systems (IS) or scientific publication. It builds on your AISDO insights and emphasizes the strategic imperative for the UK to develop sovereign capabilities in AI business systems delivery and management.
Reweaving the Fabric: Why the UK Must Lead in AI Business Systems Capability
Abstract
As Artificial Intelligence (AI) becomes integral to business and infrastructure systems, the UK faces a critical juncture. Without deliberate investment in sovereign capabilities—particularly in AI-enabled Information Systems (IS), systems management, and programme delivery—the nation risks falling behind. This article explores the structural challenges, strategic imperatives, and governance frameworks required to embed AI into the fabric of UK organisations, drawing on insights from the AISDO initiative.
1. Introduction: Beyond Tactical AI
AI is no longer a peripheral technology—it is rapidly becoming the backbone of modern business systems. Yet in the UK, AI adoption is often fragmented, tactical, and outsourced. The AISDO (AI Strategy Delivery Organisation) initiative began as a proof-of-concept and evolved into a realistic infrastructure proposal for utilities and public services. It revealed a deeper truth: AI must be treated as a strategic capability, not a one-off tool.
2. The Six Domains of AI Adoption
AISDO identifies six overlapping domains where AI is being introduced:
- AI Product Development – Core model creation (e.g., DeepMind)
- AI Infrastructure Platforms – Scalable environments (e.g., Nscale, Microsoft Fabric)
- AI Systems – Standalone tools (e.g., vision, speech, analytics)
- Integrated Systems – Enterprise platforms with embedded AI (e.g., ERPs, chatbots)
- Business Systems – Finance, HR, supply chain with AI augmentation
- Technology Systems – IoT, robotics, edge computing
Most organisations adopt a subset of these, often without strategic alignment or internal capability.
3. The Risk: Capability Erosion Through Outsourcing
The UK’s position has been weakened by a sustained trend of outsourcing:
- IS services and programme management are frequently delegated to external bodies, often offshore.
- High-demand technical skills in AI architecture, data engineering, and systems integration are underdeveloped domestically.
- Strategic oversight is lacking in major transformation programmes.
- Internal ownership of AI strategy and innovation is rare.
This has led to a disjointed organisational fabric, where business systems, IT platforms, and AI tools fail to integrate effectively.
4. Rebuilding the Organisational Fabric
AISDO proposes a layered model for organisational readiness:
| Layer | Description |
|---|---|
| Business Fabric | Strategy, operations, and leadership aligned with AI goals |
| Process Fabric | Agile, ethical workflows embedding AI into decision-making |
| Systems Fabric | Integrated IT and AI platforms with resilience and interoperability |
| Data & Intelligence Fabric | Seamless flow from data to insight to foresight |
| Capability Fabric | Internal skills, roles, and ownership of AI strategy and delivery |
| Governance Fabric | Cross-sector frameworks for assurance, ethics, and futureproofing |
These layers must be woven together to form a resilient, adaptive enterprise.
5. The Need for Cross-Sector Governance
To avoid fragmentation, the UK must establish shared governance frameworks across sectors:
- Utilities: Predictive maintenance, ethical automation, infrastructure resilience
- Health: AI-enhanced triage, patient flow optimisation, knowledge acquisition, data privacy
- Public Sector: Transparent decision-making, citizen engagement, inclusive access
Joint working practices and independent assurance mechanisms are essential to reduce risk and build trust.
6. Strategic Recommendations
To secure the UK’s future in AI business systems, leadership at all levels must:
- Recognise AI as a strategic national capability
- Invest in UK-based delivery, management, and oversight
- Embed AI into the design of business systems—not as a bolt-on, but as a foundation
- Develop internal capability in IS and AI, systems management, and programme leadership
- Lead cultural change from government, boardrooms, and SME management
7. Conclusion
The UK’s ability to lead in AI will not be determined by how many tools it adopts, but by how well it designs, delivers, and governs AI-enabled business systems. AISDO offers a blueprint for this transformation. The time to act is now—before the fabric frays beyond repair.
Note: AISDO (AI Strategy Delivery Organisation) is a proposal for a sector wide AI Collaborative Body across Water, with an option to extend the approach across Electricity. A similar approach for the NHS and Local Authorities is also discussed.
can you rewrite the briefing paper and the article for publication, omitting any reference to AISDO
Certainly, David. Below are the rewritten versions of both the briefing paper and the article, now fully generalised for publication and omitting any reference to AISDO. They retain the strategic urgency and depth of insight, while being suitable for leadership audiences and professional journals.
🧭 Briefing Paper: Securing the UK’s Future in AI Business Systems
October 2025
Purpose
To highlight the strategic imperative for the UK to build sovereign, world-class capabilities in the delivery and management of AI-enabled business systems, and to outline the risks posed by continued outsourcing and fragmented governance.
1. The Strategic Imperative
Artificial Intelligence is becoming a foundational layer in business, infrastructure, and public services. For the UK to lead globally, AI must be treated not as a tactical tool or one-off project, but as a core national capability—designed, delivered, and governed with strategic intent.
2. Capability Domains That Must Be Developed
To deliver and manage AI Business Systems effectively, the UK must invest in:
| Domain | Description |
|---|---|
| Information Systems (IS) & AI Delivery | Designing and deploying integrated business systems with embedded AI |
| Systems Management | Operating and maintaining complex, AI-enabled platforms across sectors |
| Programme Management | Leading transformation programmes with strategic oversight and cross-functional coordination |
These capabilities must be developed within UK organisations, not outsourced.
3. The Risk of Capability Loss
The UK’s position has been significantly weakened by:
- Outsourcing of IS services and programme management to external bodies, often offshore
- Erosion of internal technical expertise in high-demand areas like data engineering, AI architecture, and systems integration
- Lack of strategic oversight in major transformation programmes
- Fragmented governance across sectors, leading to duplication, inefficiency, and missed opportunities
This has resulted in a disjointed national fabric—where business systems, IT platforms, and AI tools fail to align.
4. The Need for Cross-Sector Governance
Shared governance frameworks and joint working practices are essential across sectors:
| Sector | Governance Needs |
|---|---|
| Utilities | Integrated infrastructure monitoring, predictive maintenance, ethical automation |
| Health | AI-enhanced triage, patient flow, and data privacy assurance |
| Public Sector | Transparent decision-making, citizen engagement, and inclusive access to AI tools |
Without coordinated governance, AI adoption will remain fragmented and fragile.
5. Building a Resilient Organisational Fabric
A layered approach to organisational readiness is required:
- Business Fabric: Strategy, operations, and leadership aligned with AI goals
- Process Fabric: Agile, ethical workflows that embed AI into decision-making
- Systems Fabric: Integrated IT and AI platforms with interoperability and resilience
- Data & Intelligence Fabric: Seamless flow from data to insight to foresight
- Capability Fabric: Internal skills, roles, and ownership of AI strategy and delivery
- Governance Fabric: Cross-sector frameworks for assurance, ethics, and futureproofing
6. Strategic Impact
| Outcome | Benefit |
|---|---|
| National Capability | Sovereign control over AI systems and services |
| Organisational Resilience | Smarter, more adaptive operations |
| Economic Growth | Innovation-led productivity and competitiveness |
| Inclusive Opportunity | AI for individuals, communities, and future generations |
7. Call to Action
- Recognise AI Business Systems as a strategic national capability
- Invest in UK-based delivery, management, and oversight
- Establish cross-sector governance frameworks
- Embed AI into the fabric of organisations—not as a tool, but as a foundation
- Lead cultural change from government, boardrooms, and SME leadership
Prepared by:
David [Last Name]
Strategic Advisor, Innovation & Infrastructure Transformation
October 2025
🧠 Article for Publication: Reweaving the Fabric—Why the UK Must Lead in AI Business Systems
David [Last Name], Strategic Advisor, Innovation & Infrastructure Transformation
Abstract
As Artificial Intelligence becomes integral to business and infrastructure systems, the UK faces a critical juncture. Without deliberate investment in sovereign capabilities—particularly in AI-enabled Information Systems (IS), systems management, and programme delivery—the nation risks falling behind. This article explores the structural challenges, strategic imperatives, and governance frameworks required to embed AI into the fabric of UK organisations.
1. Introduction: Beyond Tactical AI
AI is no longer a peripheral technology—it is rapidly becoming the backbone of modern business systems. Yet in the UK, AI adoption is often fragmented, tactical, and outsourced. To remain competitive, the UK must treat AI as a strategic capability embedded across sectors, not a bolt-on solution.
2. Domains of AI Adoption
AI is being introduced across six overlapping domains:
- AI Product Development – Core model creation and innovation
- AI Infrastructure Platforms – Scalable environments for deployment
- AI Systems – Standalone tools for perception and analysis
- Integrated Systems – Enterprise platforms with embedded AI
- Business Systems – Finance, HR, supply chain with AI augmentation
- Technology Systems – IoT, robotics, edge computing
Most organisations adopt a subset of these, often without strategic alignment or internal capability.
3. The Risk of Capability Erosion
The UK’s position has been weakened by:
- Outsourcing of IS services and programme management
- Underdevelopment of domestic technical expertise
- Lack of strategic oversight in transformation programmes
- Fragmented governance and disconnected systems
This has led to a fragile national fabric, where systems fail to integrate and innovation is stifled.
4. Rebuilding the Organisational Fabric
A layered model for organisational readiness is essential:
| Layer | Description |
|---|---|
| Business Fabric | Strategy, operations, and leadership aligned with AI goals |
| Process Fabric | Agile, ethical workflows embedding AI into decision-making |
| Systems Fabric | Integrated IT and AI platforms with resilience and interoperability |
| Data & Intelligence Fabric | Seamless flow from data to insight to foresight |
| Capability Fabric | Internal skills, roles, and ownership of AI strategy and delivery |
| Governance Fabric | Cross-sector frameworks for assurance, ethics, and futureproofing |
5. Cross-Sector Governance
To avoid fragmentation, the UK must establish shared governance frameworks across:
- Utilities: Infrastructure resilience and ethical automation
- Health: Patient-centric AI and data privacy
- Public Sector: Transparent, inclusive AI adoption
Joint working practices and independent assurance mechanisms are essential to reduce risk and build trust.
6. Strategic Recommendations
- Recognise AI Business Systems as a strategic national capability
- Invest in UK-based delivery, management, and oversight
- Embed AI into the design of business systems
- Develop internal capability in IS, AI, systems management, and programme leadership
- Lead cultural change from government, boardrooms, and SME management
7. Conclusion
The UK’s ability to lead in AI will not be determined by how many tools it adopts, but by how well it designs, delivers, and governs AI-enabled business systems. The time to act is now—before the fabric frays beyond repair.
Would you like help formatting this for submission to a specific journal, or adapting it for a policy white paper or industry roundtable? I can also create a companion visual framework or executive summary.
Building a presentation
The above documents were used by AI to create a speech for a range of audiences, including for UK Ministers. This was then used to automatically create a slide pack covering the implementation of AI to help in Building A Smarter, Stronger United Kingdom.













The presentation is a call to action for transforming the UK through the implementation of AI. It highlights the need for collaboration and sharing knowledge. However, there are challenges in how Information Systems (IS) and Information Technology (IT) have developed over time, especially concerning Business Alignment, Strategy, Innovation, Governance, and Technical Silos.
I have recently been focusing on Resilience and exploring the common challenges across IS, IT and OT systems, and the wider challenges facing Resilience and AI. It’s important that resilience shouldn’t be viewed alone. A combined approach to governance and oversight would be beneficial and have been explored.
Instead of focusing only on resilience, I’ve included it in the broader transformation of the UK and AI’s role. This has led me to build on past work and expand the slides to provide a strategic view on resilience governance and oversight.
I used Copilot Office Agent to update the slide pack to emphasize Resilience and a governance structure that allows for oversight of IS, IT and OT systems. It covers the IS/IT Lifecycle Framework and addresses Silos and Integration issues that need to be resolved.
The key is to consider a systems lifecycle and the interrelationships between Business Transformation, IS and IT/OT, AI and Resilience. Not only does resilience need to be considered at all stages of a systems lifecycle but decisions on resilience, particularly national resilience, has a direct bearing on a systems design and governance.
I’ve included a selection of prompts
What are the specific design and implementation implications when national resilience approaches, directly influence AI strategy development, and what practical examples demonstrate this connection?
Can you create a new slide with an image depicting There are a number of concentric circles. On the outside we have National Security Policy, Major Incidents, SMA (sales, mergers, acquisitions), Major Infrastructure Programmes, Major Business Initiatives; On the next inner layer we have standard periodic events including Systems and Services Strategy, Infrastructure Strategy, Resilience Strategy, Business Continuity Review, On the inner layer we have Infrastructure cycles of Strategy, Design, Build, Operate.
We have considered Ai implementation and resilience from a Management and governance framework perspective. We now need to consider them from a Systems perspective where we look at business and technology systems, functions and processes. We also need to consider silos where there is insufficient sharing of information and poor cooperation. In business’s these are generally between business functional areas. This is also true of IS systems teams. Within IT this is generally between IT, OT and IS. It is also common across IT technical areas. AI cuts across all areas and requires communications across all silos Business and Technology resilience also needs to work across all areas. Can you provide a briefing note on this.
With technology Infrastructure we generally spilt it into three overlapping categories of: systems and applications, IT Infrastructure, OT Infrastructure and Secure national Infrastructure. We also need to consider ownership and management including BPO, SaaS, PaaS, IaaS, IT and IS outsourcing. Technology can be categorised as application and data servers, networking and internet, data and databases, end user computing, monitoring and control infrastructure, specialised infrastructure such as robotics. AI and resilience need to work across some or all of these domains. Can you create a briefing note on this.
We now need to consider a major company and determine how future proof and resilient business systems can be developed. This also include all IT infrastructure and services, including outsourced services and cloud services. Let us assume that the Business IT Services team take a more influential role, extend their skills to cover IS and IT Strategy, AI and Resilience, and have board level influence. The team manager is a direct report to a top tier business director. The team are both accountable and responsible for ensuring IS/IT are informed of key decisions impacting them such as Business Strategy, SMA, Outsourcing Plans. They are work with CIO staff and also an IS/IT governance team, which may sit outside of CIO responsibility. The governance team provide independent assurance for IS and IT around key areas such as: Aligning Strategies; Major Programmes; Significant Events such as Sales, Mergers, Acquisitions; Major Incidents; Significant Trends such as AI; Continuity, Future Proofing Solutions; Major Incidents; IS/IT Business Continuity. Can you provide a briefing note on this. Use the UK Leadership Strategy Presentation to support the note.
Can we now consider a smaller organisation where an oversight team undertakes a combination of the two roles, the business team and the CIO team. They will report to the CIO but act as an independent group with additional reporting links into the business. Can you outline the role
Including a focus on Oversight and Resilience
“Harness AI, embed resilience—build a smarter, stronger UK ready for tomorrow.”
Key Message:
The United Kingdom has a once‑in‑a‑generation opportunity to build a smarter, stronger future by embedding AI and Intelligent Knowledge Bases into its national fabric—accelerating innovation, rejuvenating public services, and empowering local economies. Success depends on overcoming fragmented strategies and siloed thinking by treating knowledge and AI as critical infrastructure, embedding resilience by design, and ensuring ethical governance. By acting now, the UK can harness AI’s transformative power while proactively managing risks, securing national infrastructure, and positioning itself as a global leader in inclusive, future‑ready innovation.




















We are now in a position to create an initial Capability Matrix for Resilience Oversight and Governance by including additional knowledge of IT practices around Post Incident Reviews and Root Cause Analysis
The matrix was built by Copilot using the knowledge base I have developed based on the documentation included here plus my experience of IS, IT and OT, and providing group level oversight across businesses.
Resilience Capability Matrix
| Dimension | Level 1 – Ad Hoc | Level 2 – Basic | Level 3 – Defined | Level 4 – Managed | Level 5 – Optimized |
|---|---|---|---|---|---|
| Strategy & Lifecycle | No resilience strategy; reactive only | Partial IT focus; business ignored | Integrated into business & IT strategies | Aligned with national/corporate frameworks | Fully embedded across lifecycle; adaptive to change |
| Governance & Oversight | No oversight; informal | Oversight exists but inconsistent | Formal oversight; shared accountability | Independent, continuous oversight | Executive ownership; oversight adaptive & strategic |
| Root Cause Analysis & Learning | No RCA; incidents treated superficially | RCA limited to technical fixes | RCA across technical, cultural, governance dimensions | RCA systematically analyzed; lessons fed back | Advanced RCA; systemic design flaws & governance gaps addressed |
| Risk & Incident Integration | Risk registers not linked to incidents | Registers exist but weakly connected | Registers compared to incidents occasionally | Active comparison; capability measured | Continuous improvement loop; risk fully integrated |
| External Providers (Cloud/3rd Parties) | Outsourcing/cloud resilience not understood | Documented but unmanaged | SLAs/OLAs include resilience | Governance covers 3rd parties; resilience tested | Seamless integration; shared accountability with providers |
| Real World Business Alignment | Business alignment not covered | Based on management view of individual functions | Management collective view of functions & processes | Based on analysis of actual functions & processes | Holistic analytical view across business |
| Real World IS/IT Alignment | No alignment | Based on management view of individual technologies | Management collective view of technologies & interactions | Based on analysis of technologies, connectivity & dependencies | Holistic analytical view across IS/IT |
| Change Control | Continuous, piecemeal change with little oversight | Change portfolios & boards; impact assessed at technical level | Holistic review of risk & resilience; RCA of issues | Point and periodic oversight of processes | Oversight of processes & outcomes tied to holistic view of business change impact & benefit |
| Key Decision Making | Elements outside governance structures or obscure due to poor oversight, external programme management, numerous consultancies, high contract volumes, autonomous business units, outsourced functions, disparate cloud services | Disparate management oversight with elements outside management structures | All elements within management structures and controlled, but no independent oversight | Independent oversight reporting within management structures | Independent oversight reviews of decision‑making and impacts across business and IT, with feedback learning and reporting to executives |
| Major Incidents & Problem Solving | Problems identified and analyzed only within technical domain; late escalation; parochial view | Escalation and collaborative analysis, but no holistic view of issues or long‑term impact | Response team of experts, managers, and stakeholders; planned departmental approach; no quantifiable outcomes or measures | Holistic strategic approach with quantifiable results and long‑term plans | Oversight team verifies approach, strategy, RCA, and drives business & IT cultural change to get to the heart of the problem |
Key Messages from the Capability Matrix
- Resilience parallels transformation: The same frameworks and issues apply whether we speak of Business Transformation, AI Transformation, or Resilience.
- Silos and reactivity are universal: IT silos and reactive work patterns occur not only in IT but also within business units.
- Strategic holistic views are fragile: Enterprise‑wide business and IT architectures often emerge only during major programmes and are rarely sustained afterwards.
- Shared accountability is essential: Oversight must be jointly owned by Business and IT.
- IT is responsible for delivering IT resilience and IT‑led transformation.
- Business must take responsibility for Business Architecture to embed resilience across the enterprise.
- Real World Business Alignment: Maturity grows from fragmented management views of functions to holistic analytical views of actual processes.
- Real World IS/IT Alignment: Maturity grows from siloed technology views to holistic analysis of technologies, connectivity, and dependencies.
- Change Control is pivotal: Resilience depends on structured change management — evolving from piecemeal, reactive change to holistic oversight of processes, outcomes, and business impact.
- Key Decision Making underpins resilience:
- At low maturity, decision‑making is fragmented and obscured by external programme management, consultancies, contractors in key positions, and siloed units.
- Higher maturity introduces independent oversight, feedback loops, and executive reporting — ensuring decisions are transparent, accountable, and resilience‑focused.
- Major Incidents & Problem Solving is critical:
- At low maturity, major incidents and problems are analysed narrowly within technical domains, escalated late, and viewed parochially.
- Higher maturity introduces collaborative response teams, quantifiable outcomes, and long‑term strategic planning.
- At the highest level, oversight teams verify approaches, RCA, and cultural change across business and IT — ensuring issues are resolved at their root.
- Continuous learning strengthens resilience: Root Cause Analysis, risk integration, and post‑incident reviews must feed back into design and governance.
- External dependencies must be governed: Outsourcing, cloud services, and third‑party providers require the same resilience oversight as internal systems.
Overall Message
Resilience maturity is a journey of alignment, accountability, oversight, and cultural change. It requires embedding resilience into both business and IT strategies, sustaining holistic views beyond major programmes, governing decision‑making and incident response, and ensuring external dependencies are managed with the same rigor as internal systems.
Using AI to do the final refinement
Refined Resilience Capability Matrix Document
Capability Matrix
| Dimension | Level 1 – Ad Hoc | Level 2 – Basic | Level 3 – Defined | Level 4 – Managed | Level 5 – Optimized |
| Strategy & Lifecycle | No resilience strategy; reactive only | Partial IT focus; business ignored | Integrated into business & IT strategies | Aligned with national/corporate frameworks | Fully embedded across lifecycle; adaptive to change |
| Governance & Oversight | No oversight; informal | Oversight exists but inconsistent | Formal oversight; shared accountability | Independent, continuous oversight | Executive ownership; oversight adaptive & strategic |
| Root Cause Analysis & Learning | No RCA; incidents treated superficially | RCA limited to technical fixes | RCA across technical, cultural, and governance dimensions | RCA systematically analysed; lessons embedded | Advanced RCA; systemic flaws and governance gaps addressed |
| Risk & Incident Integration | Risk registers not linked to incidents | Registers exist but weakly connected | Registers occasionally compared to incidents | Active comparison; capability measured | Continuous improvement loop; risk fully integrated |
| External Providers (Cloud/3rd Parties) | Outsourcing/cloud resilience not understood | Documented but unmanaged | SLAs/OLAs include resilience | Governance covers 3rd parties; resilience tested | Seamless integration; shared accountability with providers |
| Real World Business Alignment | Business alignment not covered | Based on management view of individual functions | Collective management view of functions & processes | Analysis of actual functions & processes | Holistic analytical view across the business |
| Real World IS/IT Alignment | No alignment | Based on management view of individual technologies | Collective management view of technologies & interactions | Analysis of technologies, connectivity & dependencies | Holistic analytical view across IS/IT/OT |
| Change Control | Continuous, piecemeal change with little oversight | Change portfolios & boards; impact assessed at technical level | Holistic review of risk & resilience; RCA of issues | Point and periodic oversight of processes | Oversight of processes & outcomes tied to holistic view of business change impact & benefit |
| Key Decision Making | Elements outside governance structures; poor oversight due to external programme management, consultancies, contracts, autonomous units, outsourced functions, disparate cloud services | Disparate management oversight with elements outside structures | All elements within management structures and controlled, but no independent oversight | Independent oversight reporting within management structures | Independent oversight reviews of decision‑making and impacts across business and IT, with feedback learning and executive reporting |
| Major Incidents & Problem Solving | Problems identified only within technical domains; late escalation; narrow view | Escalation and collaborative analysis, but no holistic view or long‑term impact | Response teams of experts, managers, and stakeholders; departmental approach; no quantifiable outcomes | Holistic strategic approach with measurable results and long‑term plans | Oversight team verifies approach, RCA, and drives cultural change across business and IT to address root causes |
Key Messages
- Resilience parallels transformation: The same frameworks and issues apply whether we speak of Business Transformation, AI Transformation, or Resilience.
- Silos and reactivity are universal: IT silos and reactive work patterns occur not only in IT but also within business units.
- Strategic holistic views are fragile: Enterprise‑wide business and IT architectures often emerge only during major programmes and are rarely sustained afterwards.
- Shared accountability is essential: Oversight must be jointly owned by Business and IT.
- IT is responsible for delivering IT resilience and IT‑led transformation.
- Business must take responsibility for Business Architecture to embed resilience across the enterprise.
- Real World Business Alignment: Maturity grows from fragmented management views of functions to holistic analytical views of actual processes.
- Real World IS/IT Alignment: Maturity grows from siloed technology views to holistic analysis of technologies, connectivity, and dependencies.
- Change Control is pivotal: Resilience depends on structured change management — evolving from piecemeal, reactive change to holistic oversight of processes, outcomes, and business impact.
- Key Decision Making underpins resilience: At low maturity, decision‑making is fragmented and obscured by external programme management, consultancies, and siloed units. Higher maturity introduces independent oversight, feedback loops, and executive reporting — ensuring decisions are transparent, accountable, and resilience‑focused.
- Major Incidents & Problem Solving is critical:
- At low maturity, incidents are analysed narrowly within technical domains, escalated late, and viewed parochially.
- Higher maturity introduces collaborative response teams, measurable outcomes, and long‑term strategic planning.
- At the highest level, oversight teams verify approaches, RCA, and cultural change across business and IT — ensuring issues are resolved at their root.
- Continuous learning strengthens resilience: RCA, risk integration, and post‑incident reviews must feed back into design and governance.
- External dependencies must be governed: Outsourcing, cloud services, and third‑party providers require the same resilience oversight as internal systems.
Overall Message
Resilience maturity is a journey of alignment, accountability, oversight, and cultural change. It requires embedding resilience into both business and IT strategies, sustaining holistic views beyond major programmes, governing decision‑making and incident response, and ensuring external dependencies are managed with the same rigor as internal systems.
